Suggested URL: https://jagmoar.com/privacy-policy/
Last updated: 27 July 2026
This Privacy Policy describes how JAGMOAR TRENDS PRIVATE LIMITED, operating the website https://jagmoar.com under the brand “Jagmoar” (“Jagmoar”, “we”, “us”, “our”), collects, uses, discloses, and protects the personal information of visitors and customers (“you”, “your”) who use our website and purchase our products.
By accessing or using jagmoar.com, or by placing an order with us, you consent to the collection and use of your information in accordance with this Privacy Policy.
1.1 Information We Collect
We may collect the following categories of information when you browse our website, create an account, or place an order:
- Contact details: full name, email address, phone number, billing and shipping address.
- Order information: products purchased, order value, size/colour selections, order history.
- Payment information: payment method and transaction status. Card, UPI, net-banking, and wallet details are collected and processed directly by our payment gateway partner, Razorpay, and are not stored on our servers.
- Account information: username, password (encrypted), wishlist, and saved addresses, if you create an account.
- Technical information: IP address, browser type, device type, and pages visited, collected automatically through cookies and similar technologies.
- Communications: any messages, emails, or support queries you send us.
1.2 How We Use Your Information
We use the information we collect to:
- Process, confirm, pack, and ship your orders.
- Communicate order confirmations, shipping updates, and delivery notifications.
- Process payments and refunds through our payment gateway, Razorpay.
- Respond to customer service requests, queries, and complaints.
- Send you promotional offers, newsletters, and updates, where you have opted in – you may unsubscribe at any time.
- Improve our website, product range, and customer experience.
- Detect and prevent fraud, unauthorised transactions, and misuse of our website.
- Comply with applicable law, including tax, accounting, and consumer-protection obligations.
1.3 Payment Processing and Razorpay
All online payments on jagmoar.com are processed through Razorpay Software Private Limited, a Reserve Bank of India (RBI) authorised payment aggregator. When you make a payment, you are redirected to a secure Razorpay-hosted payment page or a PCI-DSS-compliant embedded checkout.
- We do not store, and at no point have access to, your full card number, CVV, or net-banking/UPI credentials.
- Razorpay processes such payment data under its own privacy policy and security standards, available at razorpay.com/privacy.
- We only receive the payment status (success/failure), a transaction/payment reference ID, and the amount paid, which we use to confirm your order.
1.4 Cookies
Our website uses cookies and similar tracking technologies (including those used by WordPress/WooCommerce and analytics tools) to remember your cart, login session, and preferences, and to understand how visitors use our site. You can disable cookies through your browser settings, though some features of the website (such as the shopping cart) may not function correctly if you do so.
1.5 Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information only with:
- Payment gateway partners (Razorpay) for processing payments and refunds.
- Logistics and courier partners, solely to enable delivery of your order.
- IT service providers who host our website and manage our WooCommerce store, under confidentiality obligations.
- Government or regulatory authorities, where required by law, court order, or to protect our legal rights.
1.6 Data Security
We implement reasonable technical and organisational security measures, including SSL/HTTPS encryption on our website, to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
1.7 Data Retention
We retain your personal and order information for as long as necessary to fulfil the purposes described in this policy, including to comply with tax, accounting, and legal record-keeping requirements under Indian law, after which it is securely deleted or anonymised.
1.8 Your Rights
You may, at any time, request to:
- Access, correct, or update your personal information.
- Request deletion of your account and associated personal data, subject to our statutory record-keeping obligations.
- Opt out of marketing communications by clicking ‘unsubscribe’ in any promotional email or by contacting us directly.
To exercise these rights, write to us at jagmoar@gmail.com or call 9819084215.
1.9 Children’s Privacy
Our website and products are intended for use by individuals who are at least 18 years of age or are using the site under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children.
1.10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised ‘Last updated’ date.
1.11 Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
JAGMOAR TRENDS PRIVATE LIMITED
Shop No- 11, Gate No-281, Sunrise Fortune, Pune-Nashik Highway, Haveli, Moshi, Pune City, Alandi Devachi, Maharashtra, 412105, India
Phone: 9819084215
Email: pravinmhatre25@gmail.com